The Commercial Clients online service will be unavailable between 7.00am and 11.00am on Sunday, 8 May due to scheduled maintenance. We apologise for any inconvenience.
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Commercial clients

Our commercial clients are agencies that engage us to process fines on their behalf.

We provide our commercial clients access to an online self service portal that allows users to download reporting and fixed penalty handbooks, order stationery and register for SEINS online training courses.

Login information

Security administrators need to have established a personal login.

Other staff of client agencies should contact their security administrators for their dedicated access.

Login and administrative enquiries (for security administrators only)

Liaison Officer on 02 8820 3969 or email

Technical support

Technical support desk on 02 9689 6555 (Monday to Friday between 7.30am - 6.00pm).

Operational and business related problems

Business Relationships and Development on 02 8820 3969.


Last updated: 25 February 2015