The myPenalty application will be unavailable between 7.00am and 3.00pm on Sunday, 14 December due to scheduled maintenance. We apologise for any inconvenience.
Email a link to this pagePrint this pageReduce font sizeIncrease font size

Pay the fine

Penalty and reminder notice

Act now to avoid extra costs.

Quick payment options:

Other payment options:

If payment is made after the due date of the penalty reminder notice, further costs may apply.

A 0.4% card payment fee is automatically applied to all payments made with a credit card.

Note: if you were not the person responsible for the vehicle at the time of a demerit offence, do not pay before you name the driver. Log in to myPenalty to find out if you can transfer the offence.

If you can't afford to pay before the due date on the penalty reminder notice, please read our Frequently asked questions.

Contact us if you need a copy of your penalty notice.

Quick payment options

Online

Note: the myPenalty application will be unavailable between 11.30pm and midnight each evening due to scheduled maintenance. We apologise for any inconvenience.

OnlinePay now

All credit card payments are made through a secure Westpac link. We will accept payments up to $50,000.

By phone

By phone1300 130 112 (international clients can call +61 2 9087 7917)

We accept Mastercard or Visa.

You need to enter the penalty number shown on your fine, as your payment reference number.

To ensure your payment is processed overnight you must pay before 6.00pm Monday to Friday.

Via BPAY

Note: the myPenalty application will be unavailable between 11.30pm and midnight each evening due to scheduled maintenance. We apologise for any inconvenience.

BPAYContact your bank or financial institution to make a payment using BPAY.

You need the following information:

  • biller code (36848 for penalty notices or biller code 198788 for enforcement orders)
  • your payment reference number - if you can't locate the payment reference number on your notice, log in to myPenalty and select Pay the Fine, via BPAY, to access your reference number or contact us on 1300 138 118.

We no longer accept credit card payments through BPAY. If you wish to pay by credit card, call 1300 130 112 (international clients call +61 2 9087 7951) or use myPenalty.

You can only make BPAY payments from overseas if the payment is made via an Australian financial institution who participates in the BPAY Scheme.

To ensure your payment is processed overnight you must pay before 3.30pm Monday to Friday. After this time the transaction can take 2 working days to process. When we receive your BPAY payment is dependent on your financial institution or bank.

By direct debit

Direct debit1300 492 392

Setup direct debit from your bank account or from your Mastercard or Visa.

For more information on our direct debit service, please view the Direct Debit Request Service Agreement (PDF).

Other payment options

By mail

By mailSend the payment slip from your fine with a cheque or money order to:

State Debt Recovery Office
PO Box 4444
Parramatta NSW 2124

Please write the fine number on the back of the cheque.

Note: sending payments by mail may result in delays in clearing your outstanding fine.

In person

Note: the myPenalty application will be unavailable between 11.30pm and midnight each evening due to scheduled maintenance. We apologise for any inconvenience.

In personTake your penalty notice or your enforcement order to any Service NSW centre or Australia Post, where you can pay by:

  • cash
  • bank cheque
  • personal cheque (only available at some Australia Post outlets)
  • EFTPOS (only available at some Australia Post outlets).

To ensure your payment is processed overnight you must pay before 4.30pm Monday to Friday. After this time, the transaction will take 2 working days to process.

We no longer accept credit card payments at any Australia Post Office. If you wish to pay by credit card, please use myPenalty or call 1300 130 112 (international clients call +61 2 9087 7951).

By instalment

By instalmentIf you are in financial hardship and cannot pay your penalty notice in full by the due date on the reminder notice, we may accept payment by instalments.

To avoid extra fees, you must make minimum fortnightly repayments of $40, from before the due date on your reminder notice. We will send you a payment schedule after the reminder notice due date advising you of the remaining dates and amounts for repayment.

Important: If you fail to make a minimum $40 fortnightly instalment, the original deadline and late fees will apply. To make sure you do not miss a payment, setup direct debit from your bank account or from your Mastercard or Visa.

By instalment on government benefit

By instalmentIf you receive a Government benefit, you may apply to enforce your penalty notice early. This means you can commence paying by instalment from your benefit without paying the usual additional $65 enforcement fee. To save the $65 you must contact us or fill out the Early enforcement to pay by instalments on government benefits - Penalty Notices form (PDF) to set up this arrangement before the due date on the penalty reminder notice.

Last updated: 31 October 2014