The Request for Review application will unavailable between 7.00pm and 8.00pm on Monday, 21 July due to scheduled maintenance. We apologise for any inconvenience.
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Request a review

You can request a review of your penalty notice if you believe an error has been made or you wish to seek leniency because there were special circumstances which contributed to the offence.

We cannot conduct a review if we also receive a request to have the matter decided in court.

If you choose to review the matter and the outcome is not in your favour, you have 28 days to request to have the matter decided in court.

How can I request a review?

To request a review:

We can also accept requests for review by phone based on a claim of a 10 year clear driving record or where you believe the fine has been issued to the wrong vehicle registration number. Call us on 1300 138 118 if you wish to discuss your request before submitting.

We must receive your request by the due date on the penalty reminder notice. If you have paid the fine before receiving a reminder notice, the deadline is 60 days from when you received the penalty notice. If you are unsure of the exact deadline, please contact us.

For more information about the reasons we consider and the documentary evidence needed to support your request, read the SDRO review guidelines (PDF). You can also read the Attorney General's Caution guidelines and internal review guidelines.

Note: the Request for review application will be unavailable between 11.30pm and midnight each evening due to scheduled maintenance. We apologise for any inconvenience.

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What are the possible outcomes of the review?

When the review is completed you will receive written advice on the outcome, including one of the following decisions:

I have changed my address, how do I update my details?

NSW law requires you to notify Roads & Maritime Services (RMS) of a change of address within 14 days. If you do not update your address with RMS, you are unlikely to receive important notices from us that may result in additional costs or enforcement action. You can change your address with RMS by phone at 132 213 or online.

Last updated: 05 May 2014