Request a Review
Call us if you are seeking leniency due to a good driving record
If you have been driving for 10 years without any demerit point offences, we may waive the penalty notice and replace it with a caution if the offence is not serious.
If you are unsure of your traffic history, you can check your demerit points on the RTA website or contact RTA.
If eligible, contact us and we will check for any offences yet to reach your RTA record and consider your claim for a caution.
Situations where you cannot claim leniency
You cannot use a good driving record to claim leniency for:
- parking or driving offences with no demerit points
- demerit point offences in school zones
- serious speeding offences, more than 30 km/hr over the limit
- burnout offences
- unlicensed driving or riding
- driving unregistered or uninsured vehicle
- probationary licence holders
- anyone holding a licence for less than 10 years
- bicycle offences
- driving with unrestrained children
- driving with two or more unrestrained passengers
- use of radar detectors.
If you hold an interstate or overseas driver's licence, you need to write to us with a copy of your driving history from the relevant traffic authority.
If you are seeking leniency on other grounds, you need to write to us or complete a Request Review of Penalty Notice form.
